I believe in business systems. I have experienced time and time again how an effective system can create efficiencies and grow a business.
But I have also seen times where ineffective systems become an epic fail. As I travel throughout the United States, I often Read More
Policies can be frustrating. Bureaucracy can slow efficiencies and make us less effective in our jobs. Procedures and systems can seem especially ridiculous when we don't understand why they were established in the first place. And I agree that many policies and systems actually decrease effectiveness and efficiencies. But mapping business systems can be beneficial on a number of levels. Specifically, to systematize through policies and procedures can enhance your customer service, and ultimately the customer experience. Read More